Visa Chargeback Codes |
30 |
Services not provided or Merchandise not received |
41 |
Cancelled recurring transaction |
53 |
Not as Described or Defective merchandise |
57 |
Fraudulent multiple transactions |
60 |
Requested copy illegible or Invalid |
62 |
Counterfeit transaction |
70 |
Account number on exception file |
71 |
Declined authorization |
72 |
No authorization obtained |
73 |
Expired card |
74 |
Late presentment |
75 |
Cardholder does not recognize transaction |
76 |
Incorrect transaction code |
77 |
Non-matching account number |
79 |
Requested transaction information not received |
80 |
Incorrect transaction amount or account number |
818 |
Fraudulent transaction (Card present) |
82 |
Duplicate |
83 |
Fraudulent transaction (Card not present) |
85 |
Credit not processed |
86 |
Paid by other means |
90 |
Services not rendered (ATM or Visa travelmoney) |
93 |
Risk identification service (RIS) |
96 |
Transaction exceeds limited amount |
MasterCard Chargeback Codes |
4801 |
Requested transaction information not received |
4802 |
Requested / Required information illegible or missing |
4807 |
Warning bulletin file |
4808 |
Requested / Required authorization not obtained |
4812 |
Account number not on file |
4831 |
Transaction amount differs |
4834 |
Duplicate processing |
4835 |
Card not valid or expired |
4837 |
No cardholder authorization |
4840 |
Fraudulent processing of transaction |
4841 |
Canceled recurring transaction |
4842 |
Late presentation |
4846 |
Correct transaction currency code not provided |
4847 |
Requested/Required Authorization Not Obtained and Fraudulent Transaction |
4849 |
Questionable merchant activity |
4850 |
Credit posted as a purchase |
4853 |
Cardholder disputes - Services / merchandise defective or not as described |
4854 |
Cardholder disputes - Not classified in other category (US cardholders only) |
4855 |
Non receipt of merchandise |
4857 |
Card activated telephone transactions |
4859 |
Services not rendered |
4860 |
Credit not processed |
4862 |
Counterfeit Transaction - Magnetic stripe POS fraud |
4863 |
Cardholder does not recognize - potential fraud (US Only) |
4870 |
Chip Liability Shift |
4871 |
Chip/PIN Liability Shift |
4999 |
Domestic Chargeback Dispute (Europe Region Only) |